Our Guarantees

At Reliance Holmes Heating™, if we do it, we guarantee it*:

100% Money-Back Guarantee

We guarantee that the equipment we have installed will perform as we have stated. If the system does not heat or cool your home to your satisfaction, we will remove it and return 100% of your investment.

Property Protection Guarantee

All property such as lawns, shrubbery, carpeting, floors, walls, furniture and door frames are protected. Damaged property will be replaced or repaired. Protective shoe covers and hall runners will be used in all work and traffic areas.

Comfort Guarantee

We guarantee the system(s) we installed in your home will heat or cool your home as we stated. If the temperature range at the thermostat is not achieved as we promised, we will replace the system at no charge.

No Lemons Guarantee

If the compressor in your air conditioner fails twice in the first five years, we will install a new outside unit. If the heat exchanger in your furnace fails in the first ten years, we will install a new furnace.

Energy Savings Guarantee

We guarantee that your home comfort system will save energy used to heat and cool your home. If after one year it does not, we will give you a cheque for double the difference.

* Available guarantees will vary depending on the type of system purchases.