Phone Lead Generator

Phone Lead Generator

Reliance Comfort Limited Partnership offers essential home services to customers across Canada, specializing in two main product lines: the HVAC business (heating, ventilation and air conditioning) which includes retail sale, rental, service, maintenance, and financing; and the Security business which includes sales, installation, rental, service, and monitoring.

Reliance is a $500 million business today having doubled in size over the last 5 years. The Reliance portfolio consists of 1.6 million residential water heaters in Ontario and is Canada’s second largest portfolio of rental water heaters. The Security and Monitoring business is the second largest of its kind in Canada with over 375,000 subscribers.

What has remained core to the business in our fast growing company is the continual development of strong customer relationships and loyalty, and investment in employees and systems necessary to cost-effectively and efficiently manage the business.

Past performance and future plans demonstrate that the business is doing the right things to build revenue, offering consumers products and services they want and value. The organization is well positioned to out-perform others in a competitive marketplace.

More information about Reliance can be found on the company’s website at http://www.reliancecomfort.com

Position:

Seeking an Outbound Sales Representative responsible for promotion of products and services to new and existing customers utilizing a warm list. Representative will also take inbound calls.  This is a contract role with a potential to become permanent.

Qualifications:

  • Excellent communication and interpersonal skills
  • Previous sales experience in a call centre setting
  • Previous sales experience would be an asset
  • Customer focus for both internal and external customers
  • Responsive and easily adapts to change
  • PC literate
  • Excellent time management and organizational skills
  • Team player who is goal oriented, objective driven and comfortable working in a fast-paced environment

Responsibilities:

  • Responsible for promotion of Reliance Home Comfort products and services
  • Responsible for resolving customer disputes/complaints, as they may arise
  • Responsible for departmental objectives for campaign metrics
  • Hours: Monday to Friday, 9am-5pm.

Please note: This position requires a Criminal Background Check and Credit Check to be completed for potential candidates. These checks must be satisfactory in order for an employment offer to be extended unconditionally.